[ OPERATIONAL FLOW ]
The Beverage-as-a-Service Roadmap
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Plan the menu and setup
Develop and programme recipes
Install and prepare your team
Support ongoing operation
Review your drinks, available space and daily workflow. We recommend equipment and purchase, rental or BaaS options around the proposed setup.
We develop recipes internally and with suppliers, matching compatible ingredients with dispensing settings and equipment calibration.
Installation includes hands-on equipment familiarisation, recipe preparation and clear cleaning routines to prepare your team for daily service.
Store staff handle daily cleaning and refilling. AiTEA provides local equipment servicing under the agreed programme; maintenance, escalation and warranty coverage follow the agreed scope.
Keep each drink repeatable after launch
Defined recipes
Document ingredient quantities and preparation steps so outlet teams work from the same recipe.
Calibration checks
Training and handover
Review dispensing settings and equipment calibration to help identify drift from the agreed preparation standard.
Support equipment familiarisation with practical demonstrations and documented operating guidance. Any ongoing training arrangements are agreed for the programme.
Clear support routes
Set out how issues are reported, who handles escalation and which service coverage applies.
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The equipment, training, calibration and support included in your programme are confirmed in your proposal.
Agree how recipes, equipment settings, staff routines and support will be maintained as your beverage programme develops.
The Technology Behind AiTEA
TEDIA manufactures the equipment. ALIT T is TEDIA’s exclusive Asia-Pacific distribution partner and AiTEA’s principal. AiTEA is the exclusive distributor for Singapore.
AiTEA brings together equipment, ingredients, recipe support, deployment and ongoing servicing for your beverage operation.
ALIT T Success Stories
Published by ALIT T, our principal. These are not AiTEA customer testimonials.
Chagee
ALIT T reports that automated tea dispensing supported Chagee’s growth from 200 to over 6,000 stores, simplifying preparation and training while keeping recipes consistent.
Gong Cha
ALIT T identifies its dispensing technology as the core of Gong Cha’s Super Wu system, supporting recipe consistency and onboarding for 112 franchisees across 12 countries.
Five Guys China
ALIT T describes a plug-and-play rollout across Five Guys China locations, reducing specialised training needs and expanding the craft beverage menu with consistent preparation.

QSR
Drive speed and consistency during peak hours with automated beverage dispensing built for high-volume scale.

Food Courts
Plan beverage preparation for shared dining spaces, with equipment and recipes suited to your service workflow.
Beverage Solutions for Different F&B Settings
AiTEA helps F&B businesses simplify beverage preparation with equipment, ingredients, recipes and support.

Bakery & Cafe
Support café and bakery menus with documented recipes and practical beverage preparation routines.

Hotels
Support guest experience with more consistent beverage quality and easier day-to-day execution.

Convenience Stores
Plan self-service beverage stations around your available space, menu and daily cleaning routines.

Full-Service Restaurants
Modernize beverage operations with recipe precision while maintaining the high standards expected by your dining clientele.
What to Evaluate in Your Beverage Trial
Consistent Dispensing
Align recipes and dispensing settings to support consistent drinks across outlets.
Peak-Hour Workflow
Assess beverage preparation within your actual service workflow during a demo or trial.
Simpler Preparation
Reduce repetitive preparation steps and standardise daily beverage routines.
Purchase, Rental & Launch Support
Choose equipment purchase with tailored deployment and support, or rental/BaaS with agreed services. Your quotation confirms inclusions, ongoing charges and site requirements.
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SaaS fees are separate from equipment purchases; silent calibration carries an applicable SaaS fee.
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Launch support can include digital and print menus, posters, standees, banners, seasonal promotions and branded packaging.
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Artwork, customisation and production costs follow the agreed package.
During a trial, compare cost per cup, preparation time, cleaning time and waste with your current process.

Beverage Solutions FAQs
What is Beverage as a Service at AiTEA?
AiTEA combines beverage equipment, ingredients, recipe support, deployment, training and ongoing servicing. The equipment configuration and included services are set out in your proposal.
Who supplies TEDIA equipment in Singapore?
TEDIA manufactures the equipment. ALIT T is TEDIA’s exclusive Asia-Pacific distribution partner and AiTEA’s principal. AiTEA is the exclusive distributor for Singapore.
What drinks can I discuss with AiTEA?
AiTEA’s drink range includes fruit teas, matcha drinks, coffee and pure teas. Recipe and ingredient compatibility depend on the selected equipment and are confirmed during planning.
How is a beverage solution priced?
Equipment purchase and rental/BaaS options are available. Pricing depends on equipment, ingredients, services and site requirements. SaaS fees are separate from equipment purchases, and silent calibration carries an applicable SaaS fee. Your quotation confirms inclusions and ongoing charges.
How can I arrange a demonstration?
Contact AiTEA at info@aitea.sg or use the enquiry form to discuss your outlets, menu and beverage requirements.
