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Our Support Services

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Our Support Helpdesk

We use a multi channel Helpdesk for support. Communication can be done via phone, website chat, a personal website or social media. This gives customers the flexibility of support on their preferred platform

Request Tracking

Auto-ticketing function is used for each incident or request. Each issue raised is automatically generated as a ticket and tracked - open ticket, pending, resolved (with timings included)

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Knowledge Based

We build a unique knowledge base for each customer so repetitive issues can be resolved easily.

Our Support

We have experienced support staff who will assist you with your daily IT issues to ensure operations run smoothly and efficiently. You and your staff will have the time to focus on new projects 

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